• Configuring: Setting up POP/IMAP over SSL to
send and receive e-mail securely
Socket Layer) is a protocol that
transmits information over the
Internet in an encrypted form
for security purposes. POP/SMTP
over SSL encrypts all data
exchanged between your mail
client and the ReadyHosting mail
server with a digital security
certificate to protect your
password and messages.
To send and receive e-mail
securely using SSL, follow these
general steps. Refer to the
online help within your mail
client for specific instructions
on where to set SSL options.
- Use a mail client that
supports SSL. Most recent
versions of mail clients
support SSL. Some older
versions do not. The
following clients support
- Eudora version 6.1.x
- Outlook Express
version 5 and up
- Outlook 2000 and up
- Netscape Messenger
versions 4.5 and up
- Entourage 2001 for
OS 9 and V.X for OS X
- Mac OS X Mail
version 1.2x and up
For clients not listed,
check the online help for
information on SSL support.
- In your mail client,
option for using SSL (such
as "Use SSL" or "Use secure
is not the same as "Secure
Most clients will set the
port automatically when you
select the SSL option.
- Make sure that the port
is set to the correct value:
- Select the
outgoing/sending mail option
for using SSL (such as "Use
SSL" or "Use secure
- Verify that the SMTP
server port is set to 465.
Note: For some mail clients if
the server hostname configured
in the mail client is not
example, if it's set to
mail.yourdomain.com), a warning
message might display indicating
that the server does not match
the security certificate.
If you receive this warning,
change the server hostname to
• Getting Started: What are the E-mail Server Names?
The E-mail Server Names settings are:
Incoming Mail Server - pop.readyhosting.com
Outgoing Mail Server - smtp.readyhosting.com
• Getting Started: What is the Automated Domain Renewal Service?
POLICIES AND RULES FOR AUTOMATED DOMAIN RENEWAL SERVICE
When enabled, the Automated Domain Renewal Service will
automatically initiate the renewal process for all valid domains
fifteen (15) days before a domain's expiration date. If your
account has an available Domain Credit, we will apply that
Domain Credit to the domain renewal, otherwise we will attempt
to charge the credit card on file for your account.
Important: an unused Domain Credit or a valid credit card must
be accessible through your account for a domain to be renewed
through the Automated Domain Renewal System.
By participating in the Automated Domain Renewal Service, you
are authorizing ReadyHosting to act on your behalf to initiate
the renewal of your domain(s) and charge your credit card for
the renewal. If we are unable to renew your domain, we will send
a message to the e-mail address on file for your account,
providing instructions for renewing the domain manually.
If your renewal is processed by credit card, you will be charged
the price advertised on the ReadyHosting site on the day that
the charge is applied.
ReadyHosting's Automated Domain Renewal Service can be used for
domains registered through the following domain registrars:
Tucows/OpenSRS, Network Solutions and eNom, provided the domain
was registered in, or transferred to, ReadyHosting's master
account with the registrar. At this time, the Automated Domain
Renewal Service does not work with other registrars or domains
registered to a different master account. If you would like to
use the Automated Domain Renewal System and your domain does not
meet the above criteria, please contact our Support Team to
request a registrar transfer.
Your participation in the Automated Domain Renewal Service does
not guarantee that your domain name will be successfully
renewed. A successful renewal depends on many factors,
including, but not limited to, the availability of (i) valid and
current credit card and billing information, (ii) Domain
Credits, (iii) correct and valid contact information, and (iv)
the registrar processing the renewal request correctly.
When enabled, the Automated Domain Renewal Service will instruct
our system to automatically renew any valid domain(s) (see
below) on your account fifteen days before its renewal date. If
your account has an unused Domain Credit, we will use that to
renew your domain on your behalf, otherwise we will attempt to
charge your credit card.
Please note: the Automated Domain Renewal Service is only
available for domains registered with one of our
integrated registrars, and only for customers who have
credit cards on file. Further, we can only renew domains for
which the renewal date is known. If a domain does not meet these
criteria, an exclamation-point icon like this:
will appear next to it in the Domain Management area.
• Configuring: Connecting to your site using FTP
steps will vary by FTP client,
you will need to enter the
following login information when
setting up a connection to your
- Host Type:
- User ID:
username (The master
FTP username is typically
your account username.)
password for the master
account is typically your
Note: Make sure that you do not
connect in Passive Mode.
The FTP Management
page lists your master FTP
account and any additional FTP
users, if included in your plan.
• Getting Started: What do the usage/visitor statistics track and report?
ReadyHosting's Visitor Statistics tool
tracks the following information about visitor activity (usage)
on your site: files, hits, kbytes,
pages, referrers, response codes,
unique search strings, sites, unique URLs,
unique user agents, usernames and visits.
Note: Due to the limitation of the HTTP
protocol and other factors, the number of visits should not be
taken as absolutely accurate. Rather, it should be considered a
very close estimate.
• Configuring: Synchronizing username and
password between a domain and an account to have better
If your domain has the same username but a different password
than your account, you may wish to synchronize them.
- Log into Domain Central. You should see a list of all
domain names in the Current Domain Names section.
- Click on the domain name whose username and password you
wish to synchronize. The Details page is displayed.
- Click Sync password in the Access
If your domain has a different username as well as a
different password than your account, they cannot be
synchronized. However, you can still log in from Domain Central
to manage your domain.
• Configuring: Configuring ports when your ISP is
blocking port 25, to enable sending e-mail using ReadyHosting's
If you are not using SSL for your mail, you can try port 587
as the Outgoing SMTP server port in your e-mail client settings
(Outlook, Eudora, etc).
Another option is to apply your ISP's settings to your e-mail
client settings. As long as your ISP isn't being blocked by
another ISP (rare but possible), you should be able to send mail
If you are still having mail problems, contact
ReadyHosting Support for assistance.
• Configuring: Locating and updating the
Administrative Contact information for a domain registered
When the domain transfer process is initiated, the
Administrative Contact on the domain will receive a verification
email that requires an action. Without this action, the transfer
process is terminated. Thus, you need access to the
Administrative Contact email address associated with your domain
to complete the domain transfer process.
Use the following steps to find or update the current
Administrative Contact information for the domain you would like
Note: Domain WHOIS Privacy cannot be transferred to our
registrar and must be purchased separately.
- Find the registrar information
- Known Registrar:
If you know who is the registrar of your domain, contact
the registrar directly. For a list of most common
registrars and their contact information, click
- Unknown Registrar:
Perform a domain name search at
www.allWhois.com or an
alternate source to find the registrar of your
domain and obtain the Administrative Contact
- Change or update the Administrative Contact information,
so that you can receive the emails sent to the address on
- Disable the Domain WHOIS Privacy before initiating the
• Configuring: Pointing a domain registered
elsewhere to your ReadyHosting account To point a domain
that you registered elsewhere to your ReadyHosting Web site,
please follow these steps:
- Log into the Transfer a Domain page.
- Enter your domain name, and then click Add
Domain. A confirmation message displays to confirm
that your domain name has been added to our system.
- Contact your domain name registrar to update your domain
with the following name servers:
• Configuring: Uploading your site using FrontPage
After creating your website and enabling your FrontPage
extensions in the Members Area, you would open the site in
Microsoft FrontPage and then click on File --> Publish Web.
For the publish destination enter http://username.readyhosting.com,
where username is your account username. This should
then prompt you to log on. Enter your username and password for
your account. Once this is verified, your site will begin to
• What is the version of MySQL database?
Our servers run MySQL version 4.1.14.You can find helpful
information in several places:
• Getting Started: Creating a mailbox
- Log into MailCentral. Under Current Addresses, there are
two buttons - Create Mailbox and
- Click Create Mailbox. The Create New
Mailbox page is displayed.
- On the Create New Mailbox page there are two areas to
- Under Mailbox Type, select Standard.
- Under Mailbox Info, enter the following information:
- Mailbox name - select a unique mailbox name that
will describe the function of this mailbox. For
example, you might choose: "user1" if this mailbox
belongs to a particular user, or "sales" if you want
to route sales inquiries here.
- From the drop-down list to the right of the "@",
select the domain for the mailbox.
The complete name for the mailbox will read:
- Enter a password for the mailbox.
- Click Continue. The Address
Management page is displayed.
• Can I connect to the MySQL database remotely?
The MySQL database tool we provide is for online database
access only. To access and manage your MySQL database, you must
log into the Manage MySQL page.
• Configuring: Checking site traffic or statistics
To view graphs and tables based on your traffic/visitor
You can also view your statistics through the Visitor
Statistics page, which enables you to perform other
tasks related to your site statistics:
- Go to http://username.readyhosting.com/stats,
where username is your plan username.
- Log in with your username and password to view the
Usage Statistics page.
You can access your log files through the Log Files
- Update your traffic report
- Enable e-mail reports on site traffic
• What version of PHP is available?
The current PHP version running on ReadyHosting's servers is
PHP 4.3.3. Newer versions may be installed as they become
• Configuring: Domain eligibility for Automated Domain Renewal
can provide Automated Domain
Renewal for domains that meet
the following requirements:
- Domain must be
- Network Solutions
If you are interested in using
Automated Domain Renewal and
your domain does not meet the
above criteria, consider a
registrar transfer for your
domain. There are
many benefits in
transferring your domain to our
- Domain must be
registered in or transferred
to ReadyHosting's account.
your domain name expires in less
than 11 days, the Automated
Domain Renewal will not
renew your domain. You will be
required to renew your domain
CENLYT Productions-ms designs is a web hosting re-seller for ReadyHosting.com
and Cart32.com. CENLYT Productions-ms designs has no control over the
technical aspects of the web hosting or shopping carts AND ONLY DEALS WITH BILLING ISSUES/QUESTIONS from
those clients hosting through us. ALL TECHNICAL QUESTIONS/PROBLEMS ARE TO BE
DIRECTED TO READYHOSTING.COM and/or CART32.COM. The customer further waives any claims against
CENLYT Productions-ms designs and indemnifies CENLYT Productions-ms designs
against any claims arising from technical issues.
SPECIFICATIONS ARE SUBJECT TO CHANGE